Testimonials

Joey Collins - North Adams, MA

Best upholstery cleaning I have ever had! Dries in no time!

Jackie Sutliff - Adams, MA

I have had several carpet cleaning services in the past. I was never satisfied with the results. My carpets look as good as new with minimal drying time and wonderful scent after cleaning. Extremely satisfied!!

Mary MacDonald - Williamstown, MA

Chuck’s work is thorough and professional. After he has left, and I see my newly deep cleaned rugs, I ask “why am I not scheduling more regular cleanings?” They look amazing.

Suzanne Stefanik - Adams, MA

Your work is incredible and extremely timely! Thank you! My rugs are beautiful now. Thank you for meeting me at Williams (my work) and making it easy for me. I appreciate your professionalism.

Becky Goyette - Adams, MA

Chuck’s level of professionalism sets him apart from his competitors. I feel totally comfortable with him in my house and trust him to carry out his work in a safe and effective manner. When I return home, my carpets and couch look brand new!

Darcy Westall - Williamstown, MA

Mr. Roberts is the ultimate professional in his field of work and delivered 100% in all aspects of his services. We most certainly recommend Mr. Roberts and will be using his services in the future.

Dan and Becky Prenguber - North Adams, MA

Provided an estimate before work was done, came on time, was quick and efficient, our furniture looks great.

Susie and Ryan Beattie - West Stockbridge, MA

Wonderful service…as always! Carpets look brand new,

Cathy Gamberoni - Richmond, MA

I really appreciate the pride you take in your craft as well as your desire to have satisfied customers. Your work ethic is admirable! Thank you!

Janet Staley

Excellent Service! Rare these days.

Becky Goyette, Adams, MA

After using Roberts Carpet and Upholstery Care’s services, we will never call anyone else. Our carpets and furniture look brand new after they have been here.

John McCormick, North Adams, MA

The Realtor wanted to know if the carpet was new!

Liza Barrett, Hancock, MA

Chuck was so helpful – and flexible! I changed my mind several times about what items to have cleaned and he didn’t bat an eyelash! Excellent quality service and customer care!

Jane Miller, Williamstown, MA

Chuck was great! You’ll be coming back for sure. Rug looks new!

Mary Lovvorn, Williamstown, MA

Chuck went above and beyond our expectations by giving outstanding service and clean carpets!

Deb Chaulk, Williamstown, MA

Fantastic service. Great quality work. Excellent customer service and follow through.

Helene Armet, Williamstown MA

Chuck Roberts is a gentleman and excellent businessman. His work and work ethic are superb. He’s the first one I’d call for these services.

Frank Murray, Great Barrington, MA

Not only was our carpet carefully cleaned, we also learned how to maintain the carpet. And to say the carpet was cleaned is an understatement – this carpet was revived! Excellent work and a pleasure to work with Chuck!

Janet and Paul Carter, Dalton, MA

The service we received was exceptional once again! Our rugs and couch looked brand new! We were thoroughly thrilled with your service and will continue to use your service as well as recommend you to others!

Janet Dohoney - Stockbridge, MA

Chuck was extremely professional and explained the process he would use thoroughly. I used his company because of his willingness to clean extremely soiled white furniture.

Beverly Hosokawa, Great Barrington, MA

Very happy customer for many years!

Virginia O’Leary, Pittsfield, MA

Dear Chuck, the beige leather chair and black suede couch look better than they did the day we purchased them. You are a miracle worker. Thank you so very much.

Frani Miceli, Williamstown, MA

Chuck, you’re the best…I’ll never go anywhere else!

Barbara Champney - Grantham, NH

I just wanted you to know that the lady who bought my condo at Norton Potters in Bennington called to ask me if we had just put in new rugs. Those rugs were eleven years old. Thank you for doing such a beautiful cleaning job. I think people like to know when their work is appreciated.

Karen Charbonneau, Williamstown, MA

I so appreciate your work ethic, quality of your work and your professionalism. You are timely in your response, you are fair with pricing, honest, and always professional. Thank you!

Marcia Hendery, Bennington, VT

I was very satisfied with the service Mr. Roberts provided, from the phone, to the introductory visit to the day of cleaning my rugs. I highly recommend Chuck’s business to anyone in need of cleaning services.

Dr. Karen Lartin, Williamstown, MA

Would highly recommend Roberts Carpet & Upholstery Care!

Dick and Judy Marko, Adams, MA Jun 17

We were very pleased with everything. I would highly recommend you.

The Williams Shop, Williamstown, MA May 17

Thank you for the outstanding service!

Paul Harsch, Williamstown, MA 17

Thank you!

Carole Foist, Pownal, VT May 17

I am so pleased with the look of my carpets when you are through with your process. I wouldn’t think of using any other service. Our carpets look cleaner than they have in a long time. Thank you.

Betsy Wolf, Williamstown, MA May ‘17

I am most satisfied with your service and will not be using any other.

Ellen Falk, Pittsfield, MA Apr 17

Thank you so much for the great job again.

Susan Zoltek, North Adams, MA May 17

Very Pleased! Thank you…

Frani Miceli, Williamstown, MA Apr 17

Thanks again for another great cleaning Chuck!

Marcia Wright, North Adams, MA Apr ‘17

Thank you for a great job. I’m very satisfied.

Rachael Plaine, Pittsfield, MA Mar ‘17

Thank you for the great service!

Ann Janik, Adams, MA Mar ‘17

Chuck did an excellent job on our carpet. Came out better than expected. Chuck was very knowledgeable and professional in his work.

Carla and Pieter Ruig, Dalton, MA Mar ‘17

Couch looked like new

Robert Greenberg, Williamstown, MA Jan 17

Job well done and follow up done quickly and first class.

Cathy Greenwald, Pownal, VT Jan 17

Excellent Service – I highly recommend your service to others.